Answers, before you ask.
General questions about Benedict Corp., how the software is delivered, and how purchases work — plus dedicated FAQs for individual products.
General questions
Benedict Corp. is the trading name of Dmytro Belykh, a sole proprietor operating under an Individual Activity certificate in Vilnius, Lithuania. It is not a separate incorporated company. Full details are in the Terms of Use.
It depends on the product. Web and Microsoft 365 solutions are deployed into your own Microsoft 365 tenant or Azure subscription, and desktop software runs on your own devices. Each product page states its platform, requirements, and delivery model.
No. Benedict Finance is a Microsoft 365 solution, and Benedict PDF needs an Azure subscription plus Microsoft 365 with Power Platform access to call it. Benedict App needs an Azure subscription and Microsoft Entra ID for sign-in. Benedict Invoice, which is in development, will state its requirements on its page.
No. Custom projects are scoped and quoted individually and agreed directly with us in a written order, quote, or statement of work. They are separate from the ready-made software on the Products page, which has its own purchase terms.
Benedict Invoice is the only product sold online. When its checkout opens, orders will be processed by Paddle as Merchant of Record: Paddle takes payment and handles billing, while Benedict Corp. remains responsible for the software and its support. Benedict App, Benedict Finance, custom projects, implementation, consulting, and support are sold directly by Benedict Corp. under an agreed order or contract and invoice.
Commercial software is licensed perpetually for the internal business use of your group of companies, as identified in your order. It is a license, not a transfer of ownership: resale, distribution to unrelated organizations, and sublicensing are not permitted unless expressly agreed. Benedict PDF is separate — it is open source under the MIT License.
It depends on the product. Power Platform solutions such as Benedict Finance include no free support or updates; paid support, maintenance, and updates are agreed separately. Standard support for Benedict Invoice covers critical bugs, which may be addressed through updates. For Benedict App, the 30-day commercial warranty covers reproducible defects within its scope and reasonable initial guidance on using the application; critical updates are offered for you to install and are not installed automatically, and later support is provided under our Terms or a paid order. The 30-day commercial warranty and your statutory rights apply separately.
There is no voluntary change-of-mind or money-back guarantee once software has been delivered, but your legal rights still apply: remedies if software is defective or not as described, statutory consumer rights where they apply, and — for Benedict Invoice bought through Paddle — Paddle's own refund terms. The Refund Policy has the details.
A demo is a shared, non-production environment for looking at a product — do not enter personal or confidential data. A pilot is a dedicated, time-limited evaluation environment prepared for a specific organization. A production deployment is the real installation in your own environment, under your control. Two Benedict App environments are separate again: an internal evaluation environment used only by Benedict Corp., and the Benedict App interactive demo at app.benedictcorp.store, which runs in your own browser with fictional data. The Pilot & Demo Data Handling Policy covers each of them.
Not as part of normal operation. Customer-hosted and desktop software keeps your production data in your environment. We access a system only if you explicitly authorize it for support or implementation, and only as far as needed. Website inquiries and purchase or license records are handled as described in the Privacy Policy.
Related policies: Terms of Use · Refund Policy · Privacy Policy · Pilot & Demo Data Policy
Product-specific FAQs
Looking for details on a particular product? Each one has its own FAQ page.